Email & SMS Marketing
More booked jobs from the enquiries and customers you already have
Email and SMS follow-up that keeps you front of mind, so homeowners choose you when they’re ready to go.
Where most home improvement follow-up goes wrong
Most home improvement businesses reply once to an enquiry, then go quiet. The work you’ve already paid to win slips away.
Here is how it slips:
- Enquiries get one reply, then nothing follows.
- Homeowners go cold because they needed more time or more answers.
- Past customers move on, and forget who did their last project.
- Follow-up depends on someone remembering, which falls apart when jobs get busy.
- Reviews and referrals never get asked for, so warm goodwill goes to waste.
- A quote gets sent, then sits there with no friendly nudge to decide.
The enquiries you already have are worth real money. They just need a reason, and a reminder, to come back.
Win the jobs you’ve already paid for
We set up email and SMS follow-up that does the staying-in-touch for you. New enquiries get answered fast and kept warm. Past customers hear from you at the right time, so they think of you first for their next job.
You get more bookings from the enquiries you already paid to win, and more repeat work and referrals from the customers who already trust you. No remembering, no manual chasing.
What we take care of
The core of your follow-up:
Instant reply to every new enquiry.A friendly, professional message goes out in under 60 seconds, while they’re still interested.
Follow-up messages that build trust.Simple email and text sequences that answer common questions and keep your quote in front of them, so more enquiries turn into booked consultations.
Stay-in-touch campaigns for past customers.Timely messages that keep your name fresh, so they come back for the next upgrade, add-on, or project.
Review and referral requests, done for you.Once a job is finished, happy customers are asked to leave a review and pass on your details.
Plus the groundwork that makes it perform:
Messages written in plain homeowner language that actually get opened and replied to.
Quote follow-up that reminds homeowners and answers the usual objections.
Re-engagement for older enquiries that went quiet, to bring them back when they’re ready.
Everything connected to your CRM, so it runs without manual effort.
How it works
More work from leads you already have.
We build and run the follow-up for you, so every enquiry and past customer hears from you at the right time.
- 1
Free Growth Call
We look at how you follow up now, your sales process, and the jobs you want more of, then map the right approach.
- 2
Build and set it up
We write the messages, build the workflows, and connect your CRM. You give light input and final approvals. Live within 7 to 14 days.
- 3
Book more from your list
New enquiries and past customers get clear, timely messages that move them to book, or book again.
Why home improvement businesses trust us with email and SMS
We follow up so you don’t have to remember.The system contacts every enquiry and customer at the right time, even in your busiest weeks.
We write the way homeowners talk.Clear, helpful messages that get opened and replied to, not generic blasts that get ignored.
We measure booked work, not opens.The aim is consultations, repeat jobs, and referrals you can count, not numbers that look busy on a report.
You own everything.Every message, workflow, and contact list stays yours. No lock-in, no hidden fees.
How email and SMS fits your wider system
Follow-up only works if there are enquiries to follow up, and a fast first response.
- Pair it with Google Ads and SEO so there’s a steady flow of new enquiries to nurture.
- Add AI Automation so the first reply lands in under 60 seconds, then these sequences take over and do the patient work.
- Layer in Analytics & Call Tracking so you can see which messages and sources turn into booked jobs.
This is how the leads you already have turn into more booked work.
Frequently asked questions
How much does email and SMS marketing cost?
It depends on how many messages you send and how much we build out. One clear monthly figure at your assessment, no surprises after.
How long until I see results?
The setup is usually live within 7 to 14 days. You’ll see replies and bookings start coming in soon after, and it builds as more enquiries move through your follow-up.
Am I locked into a long contract?
No. Month to month. Good follow-up earns its keep in booked jobs every month, so it never needs a contract to defend it.
Who owns the messages and contacts?
You do. The contact list alone is worth real money, and it sits in your account with every message and workflow beside it. Nothing leaves with us.
Will this annoy my customers?
No. We keep the messages helpful and well-timed, with an easy way to opt out. Done right, good follow-up reminds people why they liked you in the first place.